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To sign up for the course and for more information, click on the course headings.
Dealing with Difficult People - $32.99
Course Length – 24 Hours
Description - This series presents strategies for handling interpersonal tension in the workplace. In each course, learners will gain insight into analyzing situations, determining the best courses of action, and resolving problems. Scenarios and examples include working with difficult people in any organizational situation - supervisors, peers, and subordinates.
Time and Stress Management - Goal Centered Time Management - $9.95
Course Length – 40 Minutes (also available in Spanish)
The topics covered in this course include: Introduction to Time Management Efficiency and Effectiveness, Analysis and Planning, Your Values, Your Personal Vision and Mission Planning and Prioritizing, Supporting Goals and Objectives and Implementing the Plan.
Workplace Basics - Business Ethics - $9.95
Course Length – 35 Minutes
The topics covered in this course include: Introduction to Business Ethics, Personal Ethics, Ethics of Justice, Ethics of Care, Ethics Violations, Conflict of Interest, Payments Gifts, Confidential Information, Level Playing, Field Disclosure Compliance with Laws Protection, Proper Use of Company Assets and Reporting Violations.
Workplace Basics - Harassment and Discrimination - $9.95
Course Length – 45 Minutes
The topics covered in this course include: Discrimination, Disparate Treatment and Disparate Impact, Harassment, Retaliation, Employment Decisions, Denying Employment Opportunities, Racial, Ethnic or Religious Group, Age Discrimination, Disability, Reasonable Accommodation for Disability, Undue Hardship, Race, Color, Origin and Religious Discrimination, Gender Discrimination, Pregnancy Discrimination, Sexual Orientation Discrimination, Sexual Harassment, Consensual Relationship, Bullying, Other Harassment, Avoiding Discrimination and Harassment and Reporting Discrimination and Harassment.
Workplace Basics - Maintaining a Positive Workplace - $9.95
Course Length – 35 Minutes
The topics covered in this course include: Key Components, Communication, Collaboration, Recognition, Characteristics of Positive Business Relations, Mutual Respect, Integrity, Objectivity, Sensitivity, Flexibility and Managing Conflict Effectively.


